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Frequently Asked Questions (FAQ)

If you do not see a questioned that you have, please Email Us or call us and we will get back to you right away.

 

Questions: How much do custom lapel pins cost?

Answer: Size, colors, quantity, and process the pin is manufactured all have an impact on the cost of a custom lapel pin. To get an accurate cost please contact PinCrafters today.

Question: How long does it take to make custom lapel pins.

Answer: It takes about 12-14 business days from art approval to make your lapel pins.  Depending where you live can also add 1-4 days to ship the order to you.  We ship via FedEX to ensure your order is able to be tracked and delivered to you as fast as we can.

Question: What are your lapel pins made of?

Answer: Our lapel pins are made from copper, iron or brass.  These pins are then plated to give the pin a gold, silver or black metal look.  We also produce pins in precious metals such as sterling silver and 10K or gold filled lapel pins.

Question: What kind of pins are the best value?

Answer: This will depend somewhat on your design, the number of colors you want, as well as the quality and quantity level you are seeking. It's best to submit your design and let one of our design experts' help you select the correct process.

Question: What do you need from me to get a free computer mock up of my pin?

Answer: Your logo, text, thoughts or ideas is all we need.  Whether you have a finished pin already designed or a napkin drawing, our staff of graphic artists will create your lapel pin design from any information you can provide. We will work with you until your design is pefect!  If oyu have you art work in a "vector" format such as adobe illustrator or eps, that will help us most accurately duplicate your logo.

Question: Can you provide a sample of my pin before I order?

Answer: Once the artwork is approved we can provide you with a sample pin prior to full production for ther cost of $95.00.  Once the pin is approved, this will amount will be credited toward your order.

Question: Do you have a rush service?

Answer: Yes, we do have a rush service that can provide you with lapel pins in as little as 5 days.  Please refer to our "Rush Lapel Pins" on our home page for samples and shapes to choose from.

Question: Do you have minimum orders for your custom lapel pins?

Answer: Yes.  Our minimum order is 50 pieces.

Question: What is your gaurantee?

Answer: We guarantee to provide our customers the highest quality products and unmatched dedication to customer service. With over 30 years experience, Pincrafters brings individual attention to every inquiry -- to ensure you will be completely satisfied with the service and products you receive. If there are any problems with your lapel pin order, we will replace your pins at no cost to you as fast as possible.